Overview
The IT Infrastructure Department, under the Directorate of ICT, is responsible for the
planning, deployment, operation, and maintenance of the University’s physical and virtual
ICT systems. This includes network architecture, fibre and LAN connectivity, server and data
centre operations, data storage platforms, teaching and learning technologies, and hardware
lifecycle management.
The department ensures stable, secure, and reliable connectivity, as well as high system
availability across all UHAS campuses. Serving as the backbone of academic, administrative,
research, and clinical technology services, our mandate is to provide reliable, secure,
scalable, and innovative ICT infrastructure that supports teaching, learning, research,
healthcare delivery, and institutional administration.
Mission and Vision Statements
Vision
To be a strategic enabler of digital excellence and a benchmark IT infrastructure hub in health
sciences education, delivering secure, resilient, and future-ready technology ecosystems that
advance teaching, research, clinical innovation, and institutional governance.
Mission
- To strategically plan, deploy, secure, and continuously modernize enterprise ICT
infrastructure that: - Enables digitally transformed teaching and learning through smart classrooms, hybrid education systems, and contemporary instructional technologies
- Provides resilient, high-performance network and data centre environments that
ensure institutional continuity and operational efficiency - Protects information assets through proactive cybersecurity governance, risk
management, and international best practices - Drives innovation and digital transformation aligned with the University’s strategic
objectives - Promotes service excellence, accountability, and sustainable technology investment
Our Core Responsibilities
The Department oversees:
Campus Network Infrastructure
- High-speed fibre backbone connectivity between campuses
- Structured LAN and Wi-Fi services
- IPv4 and IPv6 network architecture
- Backup connectivity and redundancy systems
Data Centre Operations
- Server infrastructure management
- Virtualization and storage systems
- Backup and disaster recovery services
- Business continuity support
Digital Platforms & Power Systems
- Deployment of innovative power sources, including green energy, to provide
clean power to all devices and equipment across the University - Installation of hardware and supporting power systems
Communication & Collaboration Systems
- VoIP telephony systems
- Smart classroom technologies
- Video conferencing platforms
- IT Helpdesk services
Emerging Technologies & Innovation
- Smart campus initiatives
- Automation systems
- Research computing support
- Secure digital transformation projects
Modern Teaching & Learning Technologies
The Department plays a critical role in advancing technology-enabled education at,UHAS by providing:
- Modern projectors and beamer systems in lecture halls
- Smart classroom designs with integrated audio-visual technology
- Hybrid teaching and learning infrastructure
- Lecture capture and live-streaming capabilities
- Video conferencing and collaboration platforms
Our smart classroom initiatives create interactive and flexible learning environments that support both in-person and remote participation.
Our Commitment
The IT Infrastructure Department is committed to:
- Ensuring high system availability and performance
- Strengthening cybersecurity resilience
- Enabling digital transformation across the University
- Supporting research and health technology innovation
- Delivering responsive and professional IT support services
We continuously align our operations with international best practices in IT governance,
cybersecurity, and service management to support UHAS in achieving its academic and institutional mission.
Our Strategic Focus
Our work is built on three pillars:
1. Reliability and Performance
We are committed to providing stable and high-performing network, data centre, and communication systems that enable uninterrupted academic and administrative
operations.
2. Security and Resilience
In an increasingly digital environment, cybersecurity is a top priority. We
continuously strengthen our security posture through modern authentication systems, proactive monitoring, and best-practice governance frameworks to protect the
University’s data and digital assets.
3. Innovation and Digital Transformation
We actively support the University’s digital transformation agenda by deploying
enterprise platforms, smart classroom technologies, cloud collaboration tools, and
secure infrastructure solutions that enhance teaching, learning, and research.
Our team operates with professionalism, integrity, accountability, and service excellence. We are dedicated to delivering responsive support and building an ICT ecosystem that positions UHAS as a leading technology-enabled health sciences university.
We encourage all staff, students, researchers, and partners to engage with us as we continue to build a resilient and innovative digital campus.